Resolve 80% of tickets before a human sees them.
Telexico AI Support handles FAQs, order updates, account questions and common issues — instantly, accurately, in your tone. Humans get the calls that actually need them.
Everything you need, nothing you don't.
FAQ resolution
Trained on your help docs, knowledge base and previous tickets.
Ticket creation
When AI can't resolve it, a structured ticket is created with full context.
Order tracking
Connects to your order system to give live updates without human input.
Refunds & escalation
Authorised actions (refunds, replacements) handled per your rules.
Sentiment-aware
Detects frustrated customers and escalates immediately to a human.
Multi-language
Native-level support in 30+ languages.
Built for the way modern teams work.
Connects to your systems
Order management, billing, account systems — Telexico AI plugs into all of them.
Knows your policies
Refund windows, warranty terms, returns policy — all baked into how AI replies.
Human-in-the-loop
Live agents can join any conversation, see the AI's history and take over instantly.
CSAT tracking
Every interaction prompts a satisfaction score that feeds back into AI training.
Ready to never miss another call, lead or customer?
Join hundreds of businesses using Telexico AI to answer every call, capture every lead and grow without hiring more people.